Ask Eugene

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Panoramic view of the City of Eugene at night with City logo.

Have you heard a rumor in the community or just curious about something going on in Eugene? We're here to help! Post your questions and City staff will provide accurate and up-to-date information and answers.

Have you heard a rumor in the community or just curious about something going on in Eugene? We're here to help! Post your questions and City staff will provide accurate and up-to-date information and answers.

Curious about something? Just ask!

Q&A

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    On page 12 of the Climate Action Plan 2.0, one of the climate goals was "By the year 2020, all city-owned facilities and city operations shall be carbon neutral", Have we reached this goal? Where could one keep track of this sort of thing?

    Snappy asked 6 days ago

    Thank you for your question. Since updating the Climate Recovery Ordinance (CRO) in 2016 City staff have been hard at work implementing policies in alignment with these goals. 

    Most of the City’s operational emissions come from our fleet and facilities. From 2016, several major policies have been implemented leading to long term and sustained efforts towards more sustainable operations. Each department is responsible for implementing sustainability efforts within their work area leading to integrated net affects. Examples of these overarching policies include the 2018 Fleet and Fire Department Climate Action Plan, the 2017 Electric Vehicle Strategy, and Capital Improvement Plan projects using findings from the 2017 Solarc Energy Group Greenhouse Gas Reduction Analysis. Examples of major facility improvements include work conducted through the 2018 Parks and Rec System Plan Bond: for example, the installment of heat pumps at Echo Hollow Pool and LEED certification of the Campbell Center. 

    To track progress towards these goals, the City commissions a bi-annual greenhouse gas inventory and posts these results publicly. The most recent inventory was completed this past fall. 

    While we know it will take us time and resources to reach neutrality through our operations, we are committed to meeting the goals outlined in the CRO. To take us to net neutrality in the meantime, we invest money through offsets in regional projects that sequester carbon, enhance ecosystems, or provide sustainability benefits to those in our area. The City is currently in contract negotiations to purchase offsets for 2020 with more information available soon about this process.

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    Where can I review Eugene's comprehensive plan provisions for implementing Statewide Planning Goal 7?

    Raoul Picante asked 11 days ago

    Thank you for the question. Eugene’s comprehensive plan provisions relating to Statewide Planning Goal 7 (Natural Hazards) can be found in the Metro Plan. See related findings and adopted policies on Metro Plan pages III-C-17 & 18. Generally speaking, these provisions are implemented through Eugene Code (Chapter 9) standards and approval criteria relating to natural hazards, including special flood hazard area regulations and geotechnical survey/permitting requirements for new development.

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    Why are we allowing people to camp and leave trash all over the city? It's disgusting.

    oregonite asked 23 days ago

    Thanks for reaching out. 

    The City has temporarily adjusted its enforcement process around prohibited camping in order to help people maintain recommended physical distancing while reducing the need to move around the community. These adjustments, made because of the COVID-19 threat, alight with recommendations from the Centers for Disease Control, Oregon Health Authority, and Lane County Public Health. 

    You can find more information about the adjustments to temporary camping at eugene-or.gov/tempcamping

    Best,

    Brian Richardson

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    If I need to build a fence in the yard of Noti's house, do I need to apply?

    jmtslb asked 28 days ago

    Thank you for reaching out. Please contact Lane County for questions about building in Noti. See the Lane County website to find email and phone contact information. 

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    Hello, I am new to NOTI, how should I contact and deal with domestic garbage, I just need the garbage can and clean it up once a week. Thank you. And my English is not good, it is best to give me the contact email.

    jmtslb asked about 1 month ago

    Thanks for your question. Since you live outside of the City of Eugene, see Lane County’s website for information about garbage services in your area.

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    I'd like to know who's in charge of and the date of, when the city will begin a tick sweep program of all public spaces? While we recognize it's been more than four decades since these programs existed, there is substantial new federal legislation signed by the president, which must be adhered to. I would die the city to review the tick Act and the allocation package on page 69 which specifically requires the Pacific Northwest to conform. It would be ideal for the city to work with the local Lyme disease non-profit to achieve these goals.

    Opie Taylor asked about 2 months ago

    Thanks for reaching out about Lyme disease. Because this is a health-related concern, we suggest reaching out to Lane County or the Oregon Health Authority. We partner and coordinate with Lane County on health-related issues, but they would be the lead agency.

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    What is the time line to pave Chambers Street? It is so rough since all the utilities work was done.

    oregonwebfoots asked about 2 months ago

    Thanks for reaching out. The road work will resume later this spring when we have a large enough window of good weather to complete the excavation and paving. Because it's dependent on Mother Nature, we don't have a date yet, but we expect the work to be completed before the end of May. 

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    when you set up these conestoga huts for the homeless how will you make sure that the people living in them follow the rules that you set?

    andy71689 asked 3 months ago

    The site is managed by a nonprofit social service provider who is responsible for maintaining the site, providing supervision and oversight, and supporting the residents.

    How are the sites kept healthy and safe?

    Residents sign agreements to abide by rules of the site, and the nonprofit operator provides ongoing supervision and oversight. The sites are fenced to control access and promote safety. There is zero tolerance for violent or threatening behavior, or alcohol or drug use onsite. There are onsite restrooms, hand washing stations, and garbage collection bins that are serviced weekly. Best practices for water, handling and preparing food, cooking and cleaning, heating, waste management and illness prevention are followed. Overnight visitors are not allowed. Residents are expected to keep the site tidy, refrain from disruptive behavior and be good neighbors. Site management also includes weekly meetings of residents to discuss any concerns and ideas for site improvement.

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    As a Eugene Homeowner, I am very concerned about the transient/street people situation in town. I see large empty parking lots and various empty lots around town . Can some of these open areas be converted into legal camping areas instead of tolerating campers to pitch a tent alongside busy thorofares, parks and the riverbank, streets, and highways? Eugene has become an eyesore like Portland and it's getting worse.

    S-Squared asked 3 months ago

    Thank you for your concern and interest. The City is actively working to establish legal spaces for people camp. Our Rest Stop program allows up to 20 people, age 18 and older, to sleep overnight in tents or Conestoga huts on designated sites. We currently have 4 of these sites (several in underused parking lots) and the City Council recently approved adding 5 more sites by the end of the year. Read more about Rest Stops and find staff contact information if you have suggestions or would like to host one.

    In addition, we recently launched a new program called “microsites.” Mircrosites provide transitional shelter to a small group of individuals who are currently experiencing homelessness. Up to 6 Conestoga huts or tents are allowed and the site is managed by a nonprofit social service provider who is responsible for maintaining the site, providing supervision and oversight, and supporting the residents. The smaller nature of these sites make them easier to locate in smaller areas. We currently have 2 of these sites up and running and staff continue to seek additional sites, exploring both public and private property partnerships. Neighborhoods, organizations, or businesses interested in hosting or sponsoring a microsite can contact City of Eugene Homeless Services Staff at 541-682-8442. 

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    I do not know who this message needs to reach but if you know where to take it please get it there. This city needs to act fast and open up the warming centers in order to give homeless a place to go to get out of this smoke before they are dead. Is anyone looking into this? It would be a shame if someone had to be hospitalized or worse before action was taken. I am aware that Covid night teen and distancing is a factor but the fairgrounds could hold the solution. Thank you, tmmmy.

    tmmmy asked 6 months ago

    (Posted 9/14/20 12 p.m.)

    We recognize that our community is in an extraordinary and extremely difficult situation and we are taking all these factors into consideration as we strive to provide services to those in need.

    Last night (Sept. 13) Lane County authorized the use of the Expo Center at Lane Events Center/Fairground for a 24/7 clean air shelter, operated by the City of Eugene. Due to COVID-19 health protocols, the respite center can serve up to 15 vulnerable individuals experiencing homelessness.

    Access to the overnight respite center is through referral through White Bird, open daily 9 a.m. to 5 p.m. at 341 E. 12th Ave., or their 24-hour crisis line (541) 687-4000. The City of Eugene is contracting with St. Vincent DePaul to open the center which will offer shelter through 9 a.m. on Tuesday, at which time we will assess the need to extend services. The City extends its gratitude to Lane County for allowing the use of the space for an overnight shelter.

    Hilyard Community Center also offers daytime clean air shelter from 9 a.m. – 5 p.m. The City and County request the help of community partners in identifying additional respite sites.

    We are working to provide services to everyone in need. The City of Eugene and Lane County have been working together to establish clean air shelters since Wednesday, September 9. These started out at Hilyard and Petersen Barn Community Centers and the Lane Events Center for people who do not have access to indoor shelter. The shelters were consolidated into one shelter at the Lane Events Center which was staffed from 8 a.m. to 8 p.m. last weekend.

    Additionally, Lane County continues to work with homeless service providers to provide N95 masks for distribution, so far supplying 300.